Shipping policy

Shipping Policy

Thank you for choosing Meevo. We are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Complimentary Shipping

We are pleased to provide free standard shipping on all eligible orders, with no minimum purchase required.

2. Order Preparation

Orders are prepared and dispatched within 1–3 business days after payment confirmation.

Business days are Monday through Friday, excluding public holidays. Orders placed during weekends or holidays will begin processing on the next business day.

3. Delivery Estimates

Once shipped, most orders arrive within:

  • 3–5 business days

This results in an estimated total delivery timeframe of 4–8 business days from the date your order is placed.

Please note that delivery estimates are provided for guidance only and may vary due to weather conditions, transportation issues, customs inspections, or periods of high shipping demand.

4. Shipping Coverage

We deliver to a wide range of destinations where our products are available.

If shipping is unavailable for your location during checkout, please contact our customer service team for assistance.

5. Shipment Tracking

Every order is shipped with tracking.

After your package leaves our fulfillment facility, you will receive a confirmation email containing your tracking number and shipment details.

6. Customs & Import Charges

International orders may be subject to customs duties, taxes, or import fees determined by the destination country.

Any such charges are the responsibility of the customer unless otherwise specified at checkout.

7. Shipping Address Accuracy

Please verify that your shipping address is complete and accurate before submitting your order.

Meevo cannot be held responsible for delivery issues caused by incorrect or incomplete address information provided during checkout.

8. Shipping Delays

If your shipment is taking longer than expected, please contact us.

Our team will work with the shipping carrier to investigate the delay and keep you informed throughout the process.

9. Damaged Packages

If your order arrives damaged, please notify us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number
  • Photos of the damaged item
  • Photos of the shipping package
  • A brief description of the damage

We'll review your request promptly and provide an appropriate solution.

10. Contact Us

If you have any questions regarding shipping or delivery, our support team is happy to assist.

Meevo
22 Avenue Le Mesnil
06200
France

Email: contact@meevo.shop
Phone: +33 6 56 78 90 08